Membership cards are a great way to have repeat customers. Do you struggle with creating membership cards (both physical and digital memberships)?
Customer data can help you tailor services & personalize offers. Do you find it difficult to collect and save customer data like name, phone, address, etc?
Shoppers love good deals and discount offers. Do you find it challenging to generate coupons and vouchers and the redeem system?
Feedback & reviews can greatly help improve the store experience. Do you find it challenging to gather feedback and customer reviews?
Create memberships, give names to memberships, set membership purchase amounts, and many more without worries.
Within a few clicks easily create coupons and discount offers that can be redeemed monthly or with a specified minimum purchase amount.
Collect & record names, email, mobile, and WhatsApp numbers, and verify contacts of customers
CRM software sends digital invoices via SMS with a feedback link and helps improve store experience
VasyERP CRM for retail business shows how many customers you have currently on its opening dashboard itself
Automatically lists and shows the names of the top 20 customers based on their number of bills and sales value
Shows the number of customers that fall under VIP categories based on a minimum 6 visits in the last three months
Shows the number and lists of regular customers based on more than 3 visits in last three months
Identify and act accordingly with better promotions. Shows the list for those with only one visit in the last 3 months
Show the list of lost customers (who haven’t purchased in the last 3 months). regain them through promotions.
Collect reviews (1-5 Scale), get answers if customers will recommend you or not, and apply filters to see the highest/lowest ratings.
Shows important coupon-related data like active coupons, orders with coupons, coupon revenue, discounts given, etc.
Shows the status of the coupon as active or deactive and prevents any deactive coupon in the billing
Reduce risks for customers who want to pay later by allowing them to pay later but after OTP verification for their contact no
An inbuilt module that can verify the contact details submitted by customers and mentions verified/unverified
Send automated wishing messages on the birthdays or anniversaries of your customers and make them feel valued
For retailers with an international customer base, this feature allows to store international phone numbers
Maintain a complete and organized record of current loyalty points issued for each customer including used loyalty points
Ensure better financial management by receiving timely notification alerts for receivables/payables
Ensure better financial management by receiving timely notification alerts for receivables /payables
Inbuilt offer management platform includes a comprehensive system that allows retailers to create and manage various promotional offers effortlessly. The online offer management system streamlines the process of generating coupons, vouchers, and discounts, making it easier to attract and retain customers.
Retail POS and CRM software integrate seamlessly with point-of-sale systems, offering a powerful combination of customer relationship management and transaction processing. This retail-specific POS and CRM feature enables retailers to capture and analyze customer data from sales transactions.
CRM provides robust customer analytics tools, enabling retailers to collect and analyze valuable customer data and segregate customers into VIP, regular, risk, and lost customers. This feature allows retailers to make informed decisions to enhance promotions and prevent customer loss.
The inbuilt discount management software features simplify the creation of various discount schemes and ensure that these discounts are seamlessly applied at the Point of Sale (POS). With inbuilt coupon management software retailers can create and manage coupons for discounts
CRM software offers seamless integration capabilities with various systems, including Point of Sale (POS), e-commerce platforms, and Inventory systems. This ensures that retailers can easily synchronize their operations like accounting, stock control, and online store operations across multiple channels.
CRM for retail stores supports multi-store management, making it ideal for retailers with multiple locations. Retailers can create and manage coupons, vouchers, and promotions across all their stores from a central platform. This feature ensures providing a unified shopping experience for customers.
This feature ensures that retailers can quickly adapt to the software, minimizing the learning curve. The intuitive design and user-friendly features enable retail staff to efficiently use the CRM dashboards to engage with customers, manage promotions, and analyze customer data.
A unified customer database allows retailers to maintain a single, comprehensive repository of customer information. This feature ensures that customer data remains organized and easily accessible across all touchpoints, helping retailers provide personalized and consistent services to their clientele.
With cloud capabilities in our CRM, stay connected with customer data 24/7
The CRM software comes with POS, e-commerce, and payment integrations
Unbeatable prices for the most feature-rich integrated CRM solution
Vast experience in engineering CRM solutions for retail businesses
CRM features specifically designed and relevant to retail businesses
Our team readily helps you to operate our software & helps in implementation
VasyERP, India's #1 CRM Software for retail businesses, has been meticulously designed by retail experts to cater to your specific needs. With a focus on customer engagement and streamlined operations, our CRM for retail stores is your key to increased customer count and retail success. VasyERP feedback and review feature helps engage customers post-purchase through feedback collection, personalized greetings for special occasions, coupon management software, VIP customer recognition, rewarding regular customers, identifying at-risk customers, regaining lost customers, and effective customer data management.
CRM solution ensures ongoing customer engagement, loyalty, and repeat business. See improvements in customer satisfaction ratio, increased sales, and get better reviews by deploying our next-generational retail CRM with advanced integrations.
Get product demo so you’re confident it’s the right fit. stay focused on what you’re good at and let us improve your store experience and efficiency.
15000+ Customers
4.8 Google Review
Retail Customer Relationship Management software is a specific solution created to assist retailers in effectively managing and enhancing their customer interactions. Retail store owners have specific customer-related needs like they need a CRM with inbuilt offer management software, coupon management software, discount management module, loyalty management module, and customer database management module. Its purpose is to gather and analyze customer data, monitor purchases, and customize marketing strategies. CRM for retailers will aid with loyalty program management, and coupon generation, and improve customer engagement, ultimately leading to an enhanced customer experience and increased sales.
To choose the best CRM for retail business, consider the following factors:
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Designed to transform your retail business
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