Solving CRM challenges with
smart retail CRM
VasyERP addresses all retail CRM challenges with its tailored CRM solutions
Managing Memberships
Membership cards are a great way to have repeat customers. Do you struggle with creating membership cards (both physical and digital memberships)?
Collecting Customer Data
Customer data can help you tailor services & personalize offers. Do you find it difficult to collect and save customer data like name, phone, address, etc?
Generating Coupons/Offers
Shoppers love good deals and discount offers. Do you find it challenging to generate coupons and vouchers and the redeem system?
Feedback & Reviews
Feedback & reviews can greatly help improve the store experience. Do you find it challenging to gather feedback and customer reviews?
If yes
Then VasyERP CRM for retail is the solution you need
Membership Management
Create memberships, give names to memberships, set membership purchase amounts, and many more without worries.
Coupon Management
Within a few clicks easily create coupons and discount offers that can be redeemed monthly or with a specified minimum purchase amount.
Contact Module
Collect & record names, email, mobile, and WhatsApp numbers, and verify contacts of customers
Feedback & Review
CRM software sends digital invoices via SMS with a feedback link and helps improve store experience
Membership Management
Create memberships, give names to memberships, set membership purchase amounts, and many more without worries.
Coupon Management
Within a few clicks easily create coupons and discount offers that can be redeemed monthly or with a specified minimum purchase amount.
Contact Module
Collect & record names, email, mobile, and WhatsApp numbers, and verify contacts of customers
Feedback & Review
CRM software sends digital invoices via SMS with a feedback link and helps improve store experience
Features that your customers will love
Leverage CRM capabilities for customer success stories
Customer Data on Screen
VasyERP CRM for retail business shows how many customers you have currently on its opening dashboard itself
Top 20 Customers
Automatically lists and shows the names of the top 20 customers based on their number of bills and sales value
Know VIP Customers
Shows the number of customers that fall under VIP categories based on a minimum 6 visits in the last three months
Regular Customers
Shows the number and lists of regular customers based on more than 3 visits in last three months
Identify Risk Customers
Identify and act accordingly with better promotions. Shows the list for those with only one visit in the last 3 months
Regain Lost customers
Show the list of lost customers (who haven’t purchased in the last 3 months). regain them through promotions.
Feedback
Collect reviews (1-5 Scale), get answers if customers will recommend you or not, and apply filters to see the highest/lowest ratings.
Coupon Data
Shows important coupon-related data like active coupons, orders with coupons, coupon revenue, discounts given, etc.
Coupon Validity
Shows the status of the coupon as active or deactive and prevents any deactive coupon in the billing
Pay Later Verification
Reduce risks for customers who want to pay later by allowing them to pay later but after OTP verification for their contact no
Contact Verification
An inbuilt module that can verify the contact details submitted by customers and mentions verified/unverified
Anniversary /Birthday Messages
Send automated wishing messages on the birthdays or anniversaries of your customers and make them feel valued
Add International Number
For retailers with an international customer base, this feature allows to store international phone numbers
Loyalty Ledger
Maintain a complete and organized record of current loyalty points issued for each customer including used loyalty points
Receivable /Payable Alerts
Ensure better financial management by receiving timely notification alerts for receivables/payables
Contact Verification
An inbuilt module that can verify the contact details submitted by customers and mentions verified/ unverified
Anniversary /Birthday Messages
Send automated wishing messages on the birthdays or anniversaries of your customers and make them feel valued
Add International Number
For retailers with an international customer base, this feature allows to store international phone numbers
Loyalty Ledger
Maintain a complete and organized record of current loyalty points issued for each customer including used loyalty points
Receivable /Payable Alerts
Ensure better financial management by receiving timely notification alerts for receivables /payables
Simplifying CRM for all retail business types
Stay ahead of your competitors in creating a loyal customer base
Home Appliances
Fashion Accessories
Kitchen Utensils
Sports & Fitness
Coffee Shop
Auto Accessories
Camera & Accessories
Optical Accessories
Computer Hardware
Household Products
Imitation Jewellery
Luggage and Bags
Mobile Accessories
Plastic Store
Watch & Accessories
Key features of India’s #1 CRM for retail business
A CRM software that keeps you closer to your customers
Integrated modules for all your retail business needs
An omnichannel retail CRM that also provides inventory management, accounting, e-commerce store, and POS
Our Integration Partners
Seamless integration with various hardware devices, platforms, and powerful apps
Experience omnichannel CRM
for retail business
From accounting, and GST returns, to e-commerce, and payroll, VasyERP presents one platform for managing all retail operations.
Integrated CRM Solution
Manage Inventory and Customers
Multi-store management
Real-time business and customer Analytics
Manage online store
POS with GST-compliant invoicing
Revenue
Growth Rate
Billing Hours
Saved/month
Faster
Processing Time
Decrease
Manual Errors
Why VasyERP is the
best CRM for retail stores in India?
CRM for retail businesses with inbuilt functionalities for A to Z retail store management
Cloud-Based CRM Software
With cloud capabilities in our CRM, stay connected with customer data 24/7
Integration Capabilities
The CRM software comes with POS, e-commerce, and payment integrations
Affordable
Unbeatable prices for the most feature-rich integrated CRM solution
Experience
Vast experience in engineering CRM solutions for retail businesses
Designed for Retailers
CRM features specifically designed and relevant to retail businesses
Implementation Support
Our team readily helps you to operate our software & helps in implementation
15,000+ Merchants who
choose us
India’s most trusted ERP
for the retail
industry
VasyERP: a thoughtful CRM for customer-centric retail stores
VasyERP, India's #1 CRM Software for retail businesses, has been meticulously designed by retail experts to cater to your specific needs. With a focus on customer engagement and streamlined operations, our CRM for retail stores is your key to increased customer count and retail success. VasyERP feedback and review feature helps engage customers post-purchase through feedback collection, personalized greetings for special occasions, coupon management software, VIP customer recognition, rewarding regular customers, identifying at-risk customers, regaining lost customers, and effective customer data management.
An outstanding CRM solution customized precisely for retail store functions:CRM solution ensures ongoing customer engagement, loyalty, and repeat business. See improvements in customer satisfaction ratio, increased sales, and get better reviews by deploying our next-generational retail CRM with advanced integrations.
Avail of the free Demo now!
VasyERP: Making businesses super-efficient, profitable, and competitive!
Get product demo so you’re confident it’s the right fit. stay focused on what you’re good at and let us improve your store experience and efficiency.
15000+ Customers
4.8 Google review
FAQ! Need Help?
We've got you covered
Retail Customer Relationship Management software is a specific solution created to assist retailers in effectively managing and enhancing their customer interactions. Retail store owners have specific customer-related needs like they need a CRM with inbuilt offer management software, coupon management software, discount management module, loyalty management module, and customer database management module. Its purpose is to gather and analyze customer data, monitor purchases, and customize marketing strategies. CRM for retailers will aid with loyalty program management, and coupon generation, and improve customer engagement, ultimately leading to an enhanced customer experience and increased sales.
- Use from any device
- Access from anywhere
- Run on both Windows and Android OS
- Get real-time customer data
- Reduced infrastructure costs, as there is no need for on-premises servers and maintenance.
- Enhanced data security with cloud providers' robust measures.
- Seamless integration with other retail systems like POS, e-commerce, and payment systems for a unified experience.
- User-friendly retail CRM management features
- No customer data loss due to regular backups
To choose the best CRM for retail business, consider the following factors:
- Retail-specific features: Look for software tailored to retail needs, such as coupon and loyalty program management.
- Check other Unique capabilities: Top unique selling propositions for CRM for retail stores include multi-store management, regulatory compliance, scalability, ease of use, security, prompt customer support, customization options, etc.
- Analytics capabilities: Ensure it can provide customer analytics, retail business analytics to help you improve your current processes.
- Customer support: Opt for software with reliable customer support to address any issues promptly.
- Pricing: Evaluate the cost and select a solution that aligns with your budgetary requirements.
- Cloud-based vs. Traditional: Cloud-based CRM software provides the advantage of accessibility from anywhere with an internet connection, unlike traditional legacy systems.
- User Reviews: See Google reviews and seek feedback from other software owners to assess their level of satisfaction.
- Free Demo: Try a free demonstration before you finalize your purchase decision. It allows you to get a clear understanding and firsthand interaction with the software, helping you determine its value for your retail outlet.
- Integrations: Search for essentials like integrated POS, ERP, Omnichannel E-commerce, Payment Gateways, and so on. Such integrations are crucial for handling all significant functions in a retail store.
